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You can update payment details for a Comfy Cloud subscription from Plan & Credits. Invoices and payment methods are still managed in the Stripe billing portal.

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How to edit Comfy Cloud payment information

  1. Visit cloud.comfy.org and log in.
  2. Open the profile menu and click Manage plan.
  3. In Plan & Credits, click Billing & invoices. This opens the Stripe billing portal.
  4. Click Update information and edit your billing or payment details.
  5. Save your changes in Stripe.
If a payment failed, you can also click Update payment on the Payment failed banner. That opens the same Stripe portal.

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What you can update

You can modify the following payment details:
  • Credit or debit card number
  • Card expiration date
  • CVV/security code
  • Billing address
  • Payment method type (switch between card and digital wallet)

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When changes take effect

  • Changes to your payment method take effect immediately
  • Your next billing cycle will use the updated payment information
  • Updates to billing details (name, address, tax ID) only apply to future invoices. Existing invoices cannot be modified.
  • Active subscriptions will not be interrupted when you update payment details

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Important notes

  • You must have an active payment method on file to keep your subscription
  • If you remove a payment method, add a new one before the next billing date
  • Keep a copy of past invoices before making changes if you need them for records
  • Updating your payment information does not change your billing date or subscription plan

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Troubleshooting

If you encounter issues updating your payment information:
  • Verify that all information is entered correctly
  • Ensure your card has not expired
  • Check that your billing address matches your card issuer’s records
  • Try using a different browser or clearing your cache
  • Contact our support team if problems persist